Returns

Returns Policy

We want you to be completely happy with your order. If you’re not satisfied, we’re here to help.

Returns Window

You have 30 days from the date of delivery to return an item. To be eligible for a return, items must be:

• Unopened and in their original packaging
• Undamaged and in the same condition as received

Damaged or Faulty Items

If your item arrives damaged or faulty, please contact us within 30 days of delivery. We will endeavour to replace the damaged item on a like-for-like basis. If a replacement is not available, a full refund will be issued.

How to Return

To start a return, please contact us with your order number and the reason for your return. We offer free returns — we will provide you with a prepaid returns label once your return is approved.

Refunds

Once we receive and inspect your return, we will notify you of the outcome. If approved, your refund will be processed to your original payment method within 5–10 working days, depending on your bank or card provider.

Non-Returnable Items

• Opened trading card packs, booster boxes, or sealed products that have been opened
• Items not in their original condition or packaging
• Items returned after the 30-day window

Questions?

If you have any questions about your return, please contact us and we’ll be happy to help.